Privacy policy.

Effective as of December 2024

1. Introduction
At SEC Films, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website (secfilms.com.au) or use our products and services. By using our website, you agree to the collection and use of your personal information as outlined in this policy.

2. Information We Collect
We collect various types of information to provide you with a better experience and improve our services, including:

  • Personal Information: When you sign up for newsletters, register for an account, or purchase products, we may collect personal details such as your name, email address, phone number, and payment information.

  • Usage Data: We may collect information on how you access and use our website, including IP addresses, browser types, device information, and pages visited. This helps us understand how visitors use our site and improve its functionality.

  • Cookies: Our website uses cookies to enhance your experience. These are small files stored on your device that help us remember your preferences and track user behaviour. You can disable cookies in your browser settings, but this may affect your ability to use certain features of the site.

3. How We Use Your Information
We use the information we collect for the following purposes:

  • To provide and improve our services: We use your data to deliver the products and services you request, including SEC Films, and to make enhancements based on your feedback.

  • To communicate with you: We may use your contact details to send newsletters, promotional materials, and updates regarding our services, unless you have opted out of receiving such communications.

  • For billing and payments: We process payments for products and services, and we may store certain billing information to complete transactions.

  • To improve user experience: Usage data helps us optimise the functionality of our website and services, ensuring they are tailored to your preferences.

4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your data in the following circumstances:

  • Service Providers: We may employ third-party companies and individuals to facilitate our services, such as payment processors and email marketing providers. These third parties will only have access to your data as necessary to perform their functions and are obligated to maintain the confidentiality and security of your information.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes, such as court orders or government requests.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction, but the new entity will be bound by this Privacy Policy unless updated terms are provided.

5. Security of Your Information
We implement a variety of security measures to protect your personal information from unauthorised access, alteration, or destruction. This includes using encryption technologies, secure servers, and other physical and electronic safeguards. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights
Depending on your location and applicable laws, you may have certain rights related to your personal information, including:

  • Access: You may request to view the personal data we hold about you.

  • Correction: If your information is inaccurate or incomplete, you have the right to request corrections.

  • Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.

  • Opt-out: You may choose to opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.

If you wish to exercise any of these rights, please contact us at hello@secfilms.com.au.

7. Retention of Your Information
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once it is no longer needed, we will securely delete or anonymize your data.

8. Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under the age of 18, we will take steps to delete such information.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we protect your data.

10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.

By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.